This form ("Form") of briefing includes the rights and obligations of the Parties in relation to the sale and the delivery of products ("Products"), the quality and the sales price of which are mentioned below, as per the Protection of Consumers Law number 6502 and terms of Distance Sales Contract Regulation issued in Official Gazette dated Nov. 27, 2014 number 29188.
1.1.Information about the Seller
Name, Last Name: Anita Şavul
Tax Office/No: KORDON VD-8000428226
Address: Kültür Mah. Atatürk Cad, Karika Apartman No:192/2 İç Kapı No:10 Konak/İzmir
Commercial Registration No: İZMİR-184239
Phone no: (0232) 463 0911
Central Registration System No. 5425591836623650
Bank Account IBAN: TR 6200 0100 0137 9634 9778 5001
1.2 Information about the Consumer/Buyer
Name, Last Name:
PRODUCT INFO, PRICE, PAYMENT AND INVOICING
2.1 The fundamental characteristics of the Products under the contract are available on the web site of the Seller. Information related to the definition of Products, unit prices, quantity and payment conditions are mentioned below and this information is approved by the Buyer.
2.2 Unless otherwise stated in the Distant Sales Contract or in any written agreement among parties; shipment fees shall be paid by the Buyer in domestic and overseas orders. Shipment is free for domestic orders exceeding 300 TL. Shipment payments under this amount shall be collected from the Buyer at the stage of completing the order on the website.
2.3 The Buyer may cancel the order within two hours after giving the order. It is sufficient to sent an e-mail to firstname.lastname@example.org.
2.4 For overseas orders, taxes and fees regulated by the state authority, belong to the Consumer.
2.5 Prices indicated under Article 2.1 are selling prices. Announced prices and commitments are valid until updating and amending. Prices announced to be periodic are valid untill the end of the period.
2.6. Payments are made by the Buyer through money orders, credit cards and debit cards using the methods available on the website.
2.7.Credit cards are subject to confirmations and authorisations set by the issuing institution; but if the institution which gave the credit card has not authorised the Seller for payment, the Seller shall not be held responsable in case of any delay or non-delivery and shall be unable to complete the contract.
2.8 The Seller reserves the legal rights (including the right of terminating the contact and/or demanding payment of total remaining debt with default interest in case one of the installments is not paid by the Consumer) in cases considered as installment sales.
2.9. The invoice is issued by the Seller and delivered to the Buyer along with the Products. The Seller reserves the right of implementing other methods with respect to electronic invoicing/e-archive legislations.
3.1 Products shall be delivered, through the contracted courier firm of the Seller, to the delivery adress of the Buyer or to the person/institution designated by the Buyer; packaged, in conformity with the purchase order, safe and solid, together with the invoice and an instruction book if any and warrenty certificate, at latest 30 days after the date of purchase in domestic deliveries. In overseas deliveries, time of delivery differs as per country. The Seller is not responsible for delays that are not the results of their actions.
3.2 If Products are going to be delivered to a person/institution (designated by the Buyer) other than the Buyer, the Seller shall not be held responsible in case such person/institution refuses the delivery or cannot be reached.
3.3. Delivery shall not be made if ambiguous places such as car park, front of gates or parks are indicated as the delivery address.
3.4 The Buyer must check the Products before receiving. If the Buyer receives Products from the courirer company, which are damaged,defected, blasted, broken, with torn packages and etc , it is the responsability of the Buyer. If defects are noticed after receiving the Products, the Buyer should inform the Seller of defective Products in writing through designated communication channells immediately, at latest in 30 days after delivery, otherwise the Buyer shall be considered to have accepted the products with defect.
EXERCISING THE RIGHT OF WITHDRAWAL
4.1. In relation to domestic orders in Distant Sales Contracts, the Buyer may exercise the right of withdrawal from the contract within 14 (fourteen) days after the delivery of the Product to the Buyer or to the person/institution designated by Buyer , without any legal or penal responsibiliy and without any justificaiton
4.2 To exercise the right of withdrawal, the Consumer should within 14 (fourteen) days fill the enclosed Withdrawal Form and inform the Seller in writing through the website or via registered mail, electronic mail or fax.
4.3. The Buyer should return the Product to the Seller at latest 10 (ten) days after the Buyer informs the Seller on exercising the right of withdrawal. All sales returns should be made definetly without any impairment in the package. Return Products should be delivered to the Seller with their box, a copy of the invoice, package and standard accesories if there are any. The Buyer should carry through this return process in conformity with the explanations on the website.
4.4. For the execution and completion of the return procedure, a mail should be sent to email address being anitaşavul@gmail.com and it is necessary to indicate the shipment code of the product and send it back to Antebies.
4.5. The Seller is obliged to return the total price paid and the documents that put the Buyer under debt, for a period of 14 (fourteen) days at the latest upon the return of the Products.
4.6. The Seller shall realise all return payments at once in conformity with the payment tool used by the Buyer at the time of purchase, and without causing any expense or obligation to the Consumer.
4.7. In case the Buyer uses credit card installment option at time of the purchase, refund to the bank shall be made at once, and if the Bank pays this sum to the Buyer in terms of installments it is not considered to be a breach of this article.
4.8. Shipment price of returned Products due to the use of the right of withdrawal, shall be undertaken by the Seller, providing that the return shipment is carried out by the contracted courier firm.
4.9. In case there is a decrease in the value of products the Buyer receives, it shall not constitute an obstacle for the use of right of withdrawal. However,the Buyer is obliged to indemnify the Seller for the decrease in the value of the product if such decrease is caused by the Buyer.
4.10. The process the Buyer shall follow with respect to defected products are regulated in Distant Sales Contract.
CONDITIONS IN WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
5.1. Right of Withdrawal cannot be exercised under the following conditions:
a) Contracts in relation to goods and services whose prices change accoring to the fluctuations in financial markets and are not under the control of seller or the supplier.
b) Contracts in relation to products prepared as per the demands and personal needs of the consumer.
c) Contracts in relation to delivery of goods which can easily rot or can easily expire.
d) Contracts in relation to the delivery of such products whose return is inappropriate with respect to health and hygene, of the goods whose protective elements such as packages, tapes, seals and boxes are openned after delivery,
e) Contracts in relation to goods which are mixed with other products after delivery and their separation is not possible due to their nature.
f) Contracts in relation to books, digital contents, somputer consumables presented in physical medium in which their protective elements such as packages, tapes, seals and boxes are opened after delivery of goods.
g) Contracts in relation to delivery of periodicals such as newspapers and magazines, except for those supplied under subscription agreements,
h) Contracts in relation to leisure activities for purpose of housing, moving, rent a car, catering and entertainment or relaxation that are supposed to be realised on a certain date or period.
i) Contracts in relation to services executed in electronic media or non-material goods spot-delivered to consumer
j) Contracts in relation to services which have started to be exercised with the approval of the consumer before the expiry of the right for withdrawal
k) In case of overseas purchases, the Buyer/Consumer does not have the right of withdrawal. The Buyer/Consumer has the right of return for defection only. In overseas purchase orders when the Buyer notices that the Product is defected, the Buyer/Consumer is obliged to immediately or latest after 7 days of delivery, inform the Seller in writing of the defection through designated communication channels. Otherwise the Buyer/consumer shall be considered to have accepted the defected good. The Buyer should return the good to the Seller with the invoice given at time of delivery. The Seller shall examine the product in detail within a reasonable time and send an e-mail to the Buyer a notice about the right of refund (if any). If it is detected that the product is defected, refund of the money received from the Buyer should be made to the credit card the Buyer uses, 14 (fourteen) days after the notice of confirmation that the product is defected. Delivery price in relation to the return of the defected product shall be paid by the Seller, providing that the goods are returned by the contracted courier firm.
6.1. The Buyer declares reading and being informed of this briefing in relation to the fundamental characteristics, selling price and terms of payment and delivery of the Product which is meant to be sold in this Form and giving the necessary confirmation in electronic media.
6.2. The Buyer, having confirmed this Form in electronic media, before signing the Distant Sales Contract, confirms that the address necessary to be given to the consumer by the seller, fundamental characteristics of the purchased Products, price of products including taxes, payment and delivery information are correct and complete.
6.3 The Seller, if it is understood that the Seller shall not be able to supply Product in due time with rightful reasons, upon informing the Buyer and receiving a written approval from the Buyer may provide a different product with equal quality and price.
6.4. If delivery of Products becomes impossible, the Seller informs the Buyer of the situation before the expiry of its comittments arising from the contract and repays Buyer the total sum in 10 (ten) days.
6.5. If price of the Product is not paid for any reason and cancelled in bank records, it is accepted that Seller is freed from delivery commitment of the Product.
6.6. In case price of Products is not paid to the Seller for any reason, the Buyer, undertaking all the expenses, should return the Products to the Seller latest 3 days after the notification from the Seller. The Seller reserves the right to demand the price of the Product and all other legal rights and demands.
NOTIFICATION OF COMPLAINTS, SOLUTION OF DISPUTES
7.1. The Buyer, as a consumer, can reach the Seller through the telephone and e-mail channels given above and submit his / her complaints regarding the problems experienced during or after the shopping on the website of the Seller.
7.2. Moreover, to be valid within the boundries of Turkish Republic, in case the Parties are unable to solve the disputes arising from this contract through negociations, the Parties may resort to legal procedures at the City where the transaction is made or where the Consumer resides, through a Consumer Arbitral Committe, arbitration offices, execution offices and/or Consumer Courts; in accordance with the monetary limits determined by Law for Protection of Consumer No. 6502 and other legislation.
7.3. Turkish Law shall be applied to this contract.
7.4. For disğutes in relation to overseas purchases, The Parties shall first try to solve problems through negotiations performed under rules of good faith. In case the Parties cannot solve the disputes in this way, İzmir Courts and Execution Offices are authorised for all disputes arising from this contract.
8.1 After this Form is read and accepted by Buyer/Consumer in electronic media, the stage of constructing the Distant Seales Contract shall start.
8.2. Although this Form includes elements of information about the distant sales which the Seller is obliged to execute; information not present in this form and/or even if such information is present in relation to provisions which are stated to be deficient or erroneous, provisions of the "Distant Sales Contract" which is an inseparable part of this form, shall prevail.
8.3 If one of the articles of this contract becomes invalid, this shall not cause an invalidity of the whole contract.
8.4. I confirm to have been pre-informed with this Briefing Form.